Hollowsands Luxury Limousine knows when it comes to airport transportation services, the customer has many options available to choose from. Our company stands alone as the best in the business and we promise you will always be able to distinguish our chauffeurs from the rest.
Airport Arrival Procedures:
After your flight arrives to its destination, one of our highly trained chauffeurs will be waiting to greet you by holding an ipad or similar electronic device featuring your party’s name on the sign. When the passenger lands and is first able to turn on their phone, they should expect to see a text message with their chauffeurs information. Your chauffeur will typically be waiting at baggage claim depending on the airport’s layout or pre-requested meeting arrangement. Our staff tracks all incoming flights and are always ready to meet you regardless of delays or early arrivals at no additional charge. For domestic flight arrivals, a complimentary 30 minutes of wait time from actual landing time is granted to our clientele. In regards to international flights, a complimentary 45 minutes of wait time is granted. We will always be in the correct terminal, at the correct time and are fully aware of all baggage procedures.
Hollowsands chauffeurs will always be wearing a crisp clean black suit, white shirt, black tie, and black polished shoes. He or she will always be dressed in full attire including their suit jacket. You can expect to be greeted with a friendly introduction and instructions from the chauffeur on where to go if you have checked baggage. Your chauffeur is prepared to assist in handling your bags along with a baggage cart if required. Our chauffeurs will never ask to carry personal belongings such as a purse unless help is requested. If you prefer to have some time to relax Hollowsands chauffeurs will not engage in conversation unless you engage them first. Last, before leaving the destination airport, your chauffeur will confirm your destination as well as inform you of the route that has the least impact on time. However, your chauffeur will always follow your suggested rout instructions if you have a preferred way of travel.
Private Aviation Procedures:
When it comes to private aviation, our chauffeurs will arrive 30 minutes prior to scheduled flight arrival at no additional charge. All travel via private aviation aircraft is tracked when tracking ability is turned on from the aircraft. When allowed by the FBO we always provide tarmac meets at no additional charge. Upon your flights arrival, a vehicle will always be positioned as close as possible to the aircraft with the passenger doors and trunk opened fully prepared for your arrival. As a standard vehicle amenity you will always have bottled water, a daily newspaper, hand sanitizer, and tissues available. Special requests by clientele will be honored such as a specific beverage choice, preferred newspaper choice, and the radio pre-set to a station of your choice (standard radio set to off). When it comes to private aviation, our experienced and professional team are fully aware how to service the demands for this type of client. Last, we are very experienced in communicating with the FBO and will always be set and ready to go before the plane lands.